Insights

Product Modeling – the Solution Representation Challenge

WHAT WE THINK...


If your products and services come in various formats, shapes, sizes or styles, with many parts, options or add-ons, presenting the solution for sale is not easy. At many companies, product models to represent the solution offering are unable to make the right trade-offs between usability, performance, and maintainability.

The product model may require too many clicks to configure the solution consisting of the right parts, options, and / or add-on products. While the sales and call center agents could get used to the additional clicks, product models requiring too many clicks would result in lost sales on your web site. Customers would buy from the competition or resort to calling your agents where the cost of sales is higher than through the ecommerce channel.

Valid Configuration – Delivering on the Promise

Customization is the key- today. Consumers want it their way, customized with options, plug-ins, and add-ons. Are all configured solutions on an order valid? Can you ensure that the solution a customer builds be delivered as promised?

We can ensure that the product models you build make the appropriate trade-offs between usability, performance, and maintainability. The product models are fit for use across all channels – sales, partners, web and mobile. We can ensure your sales associates and partners promise only what you can actually deliver.

Valid Product Configurations · Configuration management · Custom products and services · Product Modeling and configurators · Valid product configurations


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