Insights

Systems Speaking the Same Language

WHAT WE THINK...


Your customer’s name is “Sandra Jones.” At least that’s what your product order system says. But she’s “Sandy Jones” in your customer service system and “Sandra P. Jones” in your accounts receivable system.

Inconsistencies in customer and product data make it nearly impossible to integrate systems well — and sometimes lead to costly, and embarrassing, mistakes. Like the bank that solicited “Mike Garcia” about getting a new credit card, not realizing “Michael Garcia” already had it.

Make sure your data is consistent across your enterprise. Remove duplicates. Then turn it into a single, reliable, real-time view of your business — so you can make better decisions. And prevent employees from spending hours reconciling data between systems just to get their daily work done.

We can help with “product master” and “customer master” functions that get your entire enterprise speaking the same language.

It’s a Recall – Do you Know Where your Products Are?

Regulatory compliance issues are more costly and time consuming than they have ever been. Many new rules and legislation imposed on corporations require the need for control of master data such as products and customer. Master data management (MDM) has become critical for a consistent and accurate picture of master data to manage product recalls and warranties.

We can help with “product master” and “customer master” functions that get your entire enterprise speaking the same language. We have experience in architecting the MDM solution along with data stewardship procedures to address your business requirements.

Master Data Management (MDM):

  • Enterprise data management
  • Centralized, unified data
  • Regulatory compliance
  • Simple, accurate reporting


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