Solutions

Self-Service – eCommerce and Partner Portal

Self-Service is seldom about one Web Site. You need to manage multiple web sites for the personalized User Experience

With InterACT Self-Service release new web sites within 60 minutes, no coding required.

Enabling self-service for eCommerce or for a Partner portal is about many things all at once. Getting it right entails pulling together numerous strands to weave the perfect user experience.

  • Seamless, intuitive processes
  • Available across a multitude of devices, channels, platforms and apps
  • Personalized user experience
  • Multi-lingual and internationalization
  • Security and PCI compliance
  • Content management
  • Back-End and Downstream integration

And the Benefits ?

  • Customers want it all, now. And, now they finally can!
  • Your Customers and Partners have access to your business 24/7
  • Your Call Center can truly focus on customer service as simple processes are handled via Self-Service.
  • Self-Service never forgets to upsell, cross-sell or offer the “best” promotion.

Self-Service is proven to increase revenue and reduce costs – get in touch to get the ball rolling today. >>

INTERACT SELF-SERVICE – KEY FEATURES

  • PREBUILT INTEGRATIONS

    Easily stitch together multiple back-end systems and services to power seamless front-end processes.

  • UI PROCESS TEMPLATES

    UI Process Templates built using Responsive Design principles for top-notch UX across multiple devices. Why re-invent the wheel when you can roll it out sooner.

  • MULTI-SITE CAPABILITIES

    Multi-site Capabilities to personalize the user experience, reach across regions, and speak your customers’ language.

  • FASTER TO MARKET

    Release a new personalized site in less than one hour – no coding required.

Related information

CASE STUDY

Chameleonic Branding

Hi Tech Manufacturing

INSIGHT | OCTOBER 2015

Does Multi-Channel equal Channels Out of Sync?

Does your online channel sometimes sell a product that other sales channels have already stopped selling?

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